Reference

Read patihtoto Privacy Policy Before Account Access

patihtoto Privacy Policy explains how we handle your account, device, and wallet details when you use DANA, OVO, GoPay, or QRIS in Indonesia.

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REQUEST HELP

Contact Us About Your Privacy Request

A privacy question should not get lost beside a wallet issue, so we separate account-data requests from ordinary cashier checks. Open your account support path, state the email or phone linked to your account, and describe the change, copy, or removal you seek. For a DANA or QRIS receipt question, include the transaction reference rather than sending a full wallet screenshot.

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Account data request

Use the support contact shown after account access and identify the phone or email attached to your record. We use that step to locate the correct profile before discussing personal data.

Wallet privacy query

When your question concerns DANA, OVO, GoPay, QRIS, or a bank transfer reference, send the reference and request type. Please hide unrelated wallet balances and personal entries.

Access correction

If a device or phone detail is wrong, tell us which record needs correction and how you can verify ownership. We reply through the contact route connected to your account.

DATA PRACTICE

See How We Protect Account Records

Privacy work is tied to practical account steps: phone verification before access, payment matching after a wallet action, and checks when a sign-in looks unusual.

Account security

Phone verification helps us connect an access request to the correct account. We may compare sign-in and device signals when activity appears unusual, without treating every new device as suspicious.

Cookie controls

Cookies and similar storage can keep login state, remember selected settings, and support security checks. Your browser settings let you clear or restrict them, though some account steps may then need repeating.

Payment matching

DANA, OVO, GoPay, QRIS, bank transfer, and virtual account references are used to match a wallet event with your account. We do not need unrelated wallet content for that match.

Retention period

We keep account, security, and transaction references while they support access, disputes, safety checks, or legal duties. When a record is no longer needed, we remove or anonymise it where practical.

Data correction

You can ask us to correct an inaccurate phone, email, or account detail. Include the field that needs changing and complete the ownership check so we do not alter another person’s record.

Policy contact

For a copy, access request, deletion request, or question about this Privacy Policy, use the support route connected to your account. We may ask for verification before releasing personal records.

Find Answers About Privacy Policy

These Privacy Policy answers cover the account actions you are most likely to take from an Indonesia device. We keep the wording practical, including phone verification, wallet references, cookies, correction requests, and the account route for contacting us. If your situation is different, use the support path connected to your account and describe the specific record or action.

The patihtoto Privacy Policy covers account creation, phone verification, sign-in records, device signals, support messages, cookies, and payment references connected with DANA, OVO, GoPay, QRIS, bank transfer, or virtual account activity.

Phone verification helps connect account access and privacy requests to the correct person. We may use the verified phone as an account reference before discussing personal data or changing contact details.

Our Privacy Policy concerns payment references needed to match an account action, such as a DANA, OVO, GoPay, or QRIS receipt. We do not need unrelated wallet balances or other wallet entries for that purpose.

Use the support contact shown through your account, identify the phone or email attached to it, and ask for a data copy. We may complete an ownership check before sending records connected to you.

Yes, you can ask us to correct an inaccurate account phone, email, or related record. Name the field that is wrong and complete the verification step so we update the correct account.

Cookies or similar device storage can retain login state, preferences, and security signals. You can clear or restrict them in your browser settings, but doing so may require another login or repeated account checks.

We retain records while they support account access, security checks, payment disputes, or legal duties. When a record is no longer needed, we remove or anonymise it where practical, subject to local requirements.

Related Pages

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